Privacy Policy

This website is maintained and operated by WTA VET .

This website collects and uses certain personal data belonging to its users. In doing so, the company acts as the data controller, subject to the provisions of Federal Law No. 13.709/2018 (General Data Protection Law - LGPD).

The company respects your privacy and the protection of your Personal Data. Personal Data is used within legal and ethical limits, and to offer greater care, all measures adopted to protect it have been taken by PagSeguro . To make the precautions taken transparent, we provide this privacy policy, which contains important information about:

  • Who should use the site?

  • What data is collected and how is it used?

  • Your rights regarding your personal data; and

  • How to contact us.

  1. Who should use our website?

This website should only be used by people over the age of eighteen. Therefore, children and teenagers should not use it.

  1. Data we collect and reasons for collection.

This website collects and uses some personal data from users, in accordance with the provisions of this section.

  1. Personal data expressly provided by the user.

The following personal data is collected, which users expressly provide when using the website:

  • Full Name;

  • CPF;

  • Address;

  • Mobile phone and/or landline phone;

  • Postal Code;

  • E-mail;

This data is collected at the following times:

  • When the user registers on the website/payment system;

  • When the user uses the contact form;

The data provided by our users is collected for the following purposes:

  • So that the customer can access the company's platform;

  • So that the customer can contact our Customer Service department;

  • So that our customer service department can contact the customer.

  • For the company to offer exclusive deals, promotions, and discounts to the customer.


  1. Sensitive data

We will not collect sensitive data from our users, as defined in articles 11 et seq. of the Personal Data Protection Law. Therefore, we will not collect data on racial or ethnic origin, religious beliefs, political opinions, membership in a trade union or religious, philosophical or political organization, data concerning health or sex life, genetic or biometric data when linked to a natural person.

  1. Collection of data not expressly foreseen

Eventually, other types of data not expressly provided for in this Privacy Policy may be collected, provided that they are provided with the user's consent, or that the collection is permitted based on another legal basis provided for by law.

In any case, the collection of data and the resulting processing activities will be communicated to the website users.

  1. Storage

The data is stored directly on the PagSeguro platform , as all data collection is done through this payment platform, which we use on our website.

  1. Sharing personal data with third parties

We do not share your personal data with third parties. However, we may do so to comply with legal or regulatory requirements, or to comply with an order issued by a public authority.

  1. How long will your personal data be stored?

The personal data collected by the website is stored and used for a period of time that corresponds to what is necessary to achieve the purposes listed in this document and that takes into account the rights of its holders, the rights of the website controller, and the applicable legal or regulatory provisions.

Once the storage periods for personal data have expired, they are removed from our databases or anonymized, except in cases where storage is possible or necessary due to legal or regulatory provisions.

  1. Legal bases for the processing of personal data

A legal basis for processing personal data is simply a legal foundation, provided for by law, that justifies it. Thus, each personal data processing operation must have a corresponding legal basis.

We process our users' personal data in the following circumstances:

  • With the consent of the data subject;

  • For the regular exercise of rights in judicial, administrative or arbitration proceedings;

  • For the execution of a contract or preliminary procedures related to a contract to which the data subject is a party, at the request of the data subject.

  1. Consent

Certain personal data processing operations carried out on our website will depend on the user's prior consent, which must be given freely, informedly, and unequivocally.

The user may revoke their consent at any time, and unless there is a legal basis that permits or requires the storage of the data, the data provided with consent will be deleted.

Furthermore, if desired, the user may refuse to consent to any personal data processing operation based on consent. In such cases, however, it is possible that you may not be able to use some website functionality that depends on that operation. The consequences of not consenting to a specific activity are communicated prior to processing.

  1. Contract execution

For the execution of any contract eventually entered into between the website and the user, other data related to or necessary for its execution may be collected and stored, including the content of any communications with the user.

  1. User rights

The website user has the following rights, granted by the Personal Data Protection Law:

  • Confirmation of the existence of treatment;

  • Access to data;

  • Correction of incomplete, inaccurate, or outdated data;

  • Anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data;

  • Data portability to another service or product provider, upon express request, in accordance with the regulations of the regulatory body, respecting commercial and industrial secrets;

  • Deletion of personal data processed with the consent of the data subject, except in cases provided for by law;

  • Information from public and private entities with which the controller has shared data;

  • Information about the possibility of not providing consent and the consequences of refusal;

  • Revocation of consent.

It is important to highlight that, under the LGPD (Brazilian General Data Protection Law), there is no right to delete data processed based on legal grounds other than consent, unless the data is unnecessary, excessive, or processed in violation of the law.

  1. How can the holder exercise their rights?

To ensure that the user intending to exercise their rights is, in fact, the owner of the personal data subject to the request, we may request documents or other information that may assist in their correct identification, in order to safeguard our rights and the rights of third parties. This will only be done, however, if absolutely necessary, and the applicant will receive all related information.

  1. Security measures in the processing of personal data

We employ technical and organizational measures to protect personal data from unauthorized access and from situations of destruction, loss, misplacement, or alteration of such data.

The measures we use take into account the nature of the data, the context and purpose of the processing, the risks that a potential breach would pose to the rights and freedoms of the user, and the standards currently employed in the market by companies similar to ours.

Among the security measures we have adopted, we highlight the following:

- Password storage using cryptographic hashes;

- Restrictions on access to databases;

- Monitoring physical access to servers;

- Limiting permissions to system modules.

- Use of a secure website.

Even though we take all possible measures to prevent security incidents, it is possible that a problem may occur caused exclusively by a third party – such as in the case of hacker or cracker attacks, or even in the case of the user's sole fault, which occurs, for example, when they themselves transfer their data to a third party. Thus, although we are generally responsible for the personal data we process, we disclaim responsibility in the event of an exceptional situation such as these, over which we have no control.

In any case, should any type of security incident occur that could generate significant risk or harm to any of our users, we will notify those affected and the National Data Protection Authority about what happened, in accordance with the provisions of the General Data Protection Law.

  1. Claim to a control authority

Without prejudice to any other administrative or judicial remedy, holders of personal data who feel aggrieved in any way may file a complaint with the National Data Protection Authority.

Cookies

We use cookies on our website to collect information about the behavior of our visitors and customers. Cookies are small text files that are stored on your device when you access our platform. They allow us to recognize and monitor information about your activities and preferences while you browse our website.

These cookies are intended to:

  1. Analyze and monitor how our website and applications are used.

  2. Help us understand how visitors and customers use the Platform.

  3. To assist in the continuous improvement of the website, applications, and communications to ensure that we can offer interesting and relevant content.

Cookies collect information, including but not limited to:

  • Pages visited.

  • Time spent on each page.

  • Products or services viewed.

  • Browsing behavior.

  • Language preferences.

  • Device used.

  • Approximate geographic location.

By continuing to use our website, you agree to the use of cookies in accordance with this policy. If you do not wish to use cookies, you can disable them in your browser settings, although this may affect the functionality of the website.

  1. Changes to this policy

This version of this Privacy Policy was last updated on: October 10, 2023

We reserve the right to modify these rules at any time, especially to adapt them to any changes made to our website, whether by making new features available or by removing or modifying existing ones.

Whenever there is a change, our users will be notified of it.

  1. How to contact us

To clarify any doubts about this Privacy Policy or about the personal data we process, please contact our Data Protection Officer through one of the channels mentioned below:

Email: contato@vetgrande.com.br